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No Surprises Act & Good Faith Estimates

Your Rights and Protections Under the No Surprises Act

As of January 1, 2022, the No Surprises Act provides important protections for patients against surprise medical bills. These protections apply to emergency care, non-emergency care from out-of-network providers at in-network facilities, and air ambulance services. Under this federal law, patients are safeguarded from unexpected out-of-network charges beyond their in-network cost-sharing amounts.

What is the No Surprises Act?

The No Surprises Act is a federal law designed to prevent surprise billing in certain circumstances. Surprise billing occurs when a patient receives medical care from a provider or facility outside of their insurance network, and they are billed for costs beyond their in-network coverage. The law ensures that patients are only responsible for their in-network cost-sharing amounts, such as copayments, coinsurance, and deductibles, when they receive care under the following circumstances:

  • Emergency Services: If you receive emergency care, the most you can be charged is your in-network cost-sharing amount, regardless of whether the provider or facility is in-network.

  • Non-Emergency Services at In-Network Facilities: When receiving non-emergency care at an in-network facility, if any part of your care is provided by an out-of-network provider (such as anesthesiology, radiology, or laboratory services), you are still only responsible for your in-network cost-sharing amount.

Good Faith Estimates

If you are uninsured or choose not to use your insurance, you have the right to receive a Good Faith Estimate explaining how much your medical care will cost.

  • What is a Good Faith Estimate?
    A Good Faith Estimate outlines the expected charges for your medical services, including related costs such as medical tests, prescriptions, and hospital fees.

  • When should I receive a Good Faith Estimate?
    You should receive your Good Faith Estimate in writing at least one business day before your scheduled healthcare service. You can also request a Good Faith Estimate before you schedule your service or at any time during your care planning process.

  • What if I receive a bill that is higher than my Good Faith Estimate?
    If you receive a bill that is at least $400 more than your Good Faith Estimate, you have the right to dispute the charges.

How to Request a Good Faith Estimate

You can request a Good Faith Estimate for the total expected costs of any non-emergency healthcare services. Be sure to save a copy of your estimate for your records.

To request your estimate, please contact:

Texas Advanced Surgical & Bariatrics
1200 Brooklyn Ave Suite 230
San Antonio, TX 78212
Phone: (210) 359-0051

Dispute Resolution

If you believe you have been wrongly billed or charged more than your Good Faith Estimate, you can initiate a dispute. For more information on how to dispute a bill, visit the Centers for Medicare & Medicaid Services (CMS) website at www.cms.gov/nosurprises or call 1-800-985-3059.

Contact Information

For questions about the No Surprises Act, Good Faith Estimates, or your rights under federal law, please contact us at:

Texas Advanced Surgical & Bariatrics
1200 Brooklyn Ave Suite 230
San Antonio, TX 78212
Phone: (210) 359-0051